FixMyStreet is an award-winning application for reporting and mapping street issues. Internationally used and recognised, we have brought the platform to Australia to help community members communicate issues more easily with their local council and help councils simplify their processes and open up to more effective community interaction.
FixMyStreet can help your local council reduce costs by moving resident contact online, eliminating manual data entry, and reducing duplicate reports. As a cloud-based service, it is cost-effective, highly customisable and simple to implement.
Every council is unique, so Open Local will customise the FixMyStreet web application to match your website and reporting requirements. It includes a sophisticated, extremely friendly interface which users love, an online map of issues (to prevent duplicate reports) and a reporting dashboard.
Mobile is a great way to report issues on-the- go. FixMyStreet apps have been available in the UK since 2008 and Open Local is now producing Australian local council specific mobile apps. For Councils who don’t want native mobile apps, we can make your branded web version of FixMyStreet also work in most mobile web browsers, ensuring that almost anyone with a smartphone can access your branded FixMyStreet.
Back Office Integration:
FixMyStreet cloud service can also directly link to your CRM or problem-handling back-office system, enabling automatic two-way updates to your website. We support direct integration as well as using the open standard Open311 protocol. If you are looking to set up your own Open311 server we can help you with that, or we can deploy and host it for you.
Please contact us at firstname.lastname@example.org if you would like more information.