About Open Local

Who We Are

 Open Local is a non-profit organisation that helps create local government area clusters of innovative individuals and organisations who share ideas, information (data) and software tools to co-design and develop community solutions. We do this with a focus on people, open data, open standards and open source software as important building blocks for citizen-centric social infrastructure.

Open Local's Goals

Helping local communities be more collaborative and connected through social innovation using open-source, location-based platforms
Building gateways to proprietary platforms to make them and the information they contain more openly accessible
Building social inclusion by enabling community members to interact more easily with the range of stakeholders in their community
Identify needs which could be met through open source software development
Helping local government co-design service delivery platforms in an open way to facilitate interaction with local community members
Enable training to be delivered to user groups formed organically in local areas around particular community needs and open data / open source software solutions
Increasing awareness of what open source software is available for use by local government and community orgaisations

Platform and Services

Open Local is responsible for Australian implementations of Collaboratory, FixMyStreet, a hosted Open311 platform and MapIt server.


is committed to helping start up social enterprises grow their community based initiatives. Offering a co-working space overlooking Parramatta River, Collaboratory provides a knowledge sharing environment with access to a support framework that will help connect you with the social enterprise community.


 is a platform that lets people report problems like pot holes in roads, graffiti, illegal dumping, garbage not being collected or other maintenance issues, directly to their local council.  It also helps you see what issues have already been reported in an area, provide updates based on your own observations and to track what's happening with those issues.
Our beta implementation covers New South Wales, but we're working to expand to other states of Australia as soon as possible with the help of local community members, State and Local Governments and sponsors.
If you're in NSW and have an issue to report, head on over to .


 is a standard to empower collaborative, location-based issue tracking.  For example, in FixMyStreet it is ideal if a local council is using Open311 because it can publish the different categories of issues that it handles, such as potholes, graffiti, illegal dumping, etc and FixMyStreet will help users categorise issues accordingly and then send them to the local council's Open311 server.  The Open311 server can then automatically load those issues into the council's internal system and notify the right people to get the issue sorted out quickly.

We can help councils provide an Open311 interface to their systems through a hosted Open311 platform that appropriate Council staff can log into and update as required.

If you'd like to help bring FixMyStreet or Open311 to your area, please contact us at .


 is a server to help find appropriate government organisations.  We'll be sharing more information about it here soon!  In the meantime, contact us if you'd like to know more about it.

We Support

Get in Touch


Come and Meet us

Level 2, 96 Phillip Street
Parramatta NSW 2150

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1300 832 337

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Level 2, 96 Phillip Street, Parramatta NSW 2150

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